Medical Disclaimer
Last updated: 13 October 2026
Please read this before using our products.
General information only
Our products are non-prescription medical support products: compression garments, splints, orthopaedic supports and insoles. The information on this website is general and is not medical advice. It does not replace advice from your doctor, surgeon or physiotherapist.
Follow your clinician’s advice
- Use compression garments and supports only as directed by your doctor or surgeon, including how long and how many hours a day to wear them.
- An air walker boot can replace a plaster cast only when your treating doctor recommends it.
- Do not wear a product over an open wound unless your clinician advises it.
Stop using a product and seek advice if
- you feel increasing pain, numbness, tingling or coldness;
- your skin becomes red, blistered or irritated;
- swelling gets worse, or the product feels too tight.
Sizing
Choosing the correct size is important for safety and comfort. Use the size information on each product page and contact us if you are unsure.
Emergencies
We do not provide diagnosis or emergency care. In an emergency, call your local emergency number (999 in the UK, 112 in Europe, 997 in Saudi Arabia).